Last updated: 6 October 2026
1. Free trial
New users get a 3-day free trial of room features. You are not charged during the trial. Basic solo logging remains free after it ends.
2. Cancelling your subscription
You can cancel at any time. Your plan stays active until the end of the period you have already paid for, and then it does not renew. Deleting the app or your CaliPartner account does not cancel a store subscription, so please cancel first.
- Google Play: open Play Store, tap your profile, choose Payments and subscriptions, then Subscriptions, select CaliPartner and tap Cancel.
- App Store: open Settings, tap your name, choose Subscriptions, select CaliPartner and tap Cancel Subscription.
- Web purchases: use the cancellation link in your receipt email from Dodo Payments, or email us.
3. Refunds
- Google Play and App Store purchases. The stores process these refunds under their own policies. Request one through Google Play refunds or Apple's Report a Problem. We cannot issue refunds for store purchases ourselves, but we will support your request where we can.
- Web purchases. If you bought through our website, you may request a refund within 7 days of the charge, provided you have not meaningfully used the paid room features. Email us with your registered email and receipt.
- Accidental or duplicate charges and billing errors. We will refund these in full when verified.
- Not eligible. Partial-period refunds after the 7-day window, and plans ended because of a breach of our terms.
4. How long refunds take
Approved web refunds are sent to the original payment method and usually take 5 to 10 business days to appear, depending on your bank or payment provider.
5. If a partner's plan ends
If your partner cancels or their plan lapses, your room pauses and your streak is saved for 30 days. This is not a billing error and does not by itself qualify for a refund. You can rejoin when both of you have an active plan.
6. Delivery
CaliPartner is a digital service. Access starts as soon as your payment is confirmed. There is no physical shipping.
7. Contact
For billing help email support@calipartner.app with your registered email and, if available, your order or transaction ID.